If you haven’t already done so, please also read the General Terms and Conditions of Sale of eoxox.com containing relevant information on privacy and on the security systems used by the web site.
If you need any assistance you can always contact eoxox.com by e-mail: [email protected]
1. Our Policy
Everyone has the right to protection of his/her personal data.
eoxox.com respects its users’ right to be informed regarding the collection of and other operations involving their personal data. In using data, that may directly or indirectly identify you personally, you will apply the principle of strict necessity.
For this reason, we have designed eoxox.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow eoxox.com to identify you apart from when it is strictly necessary or upon request of the competent public authorities or the police (as, for example, in case of traffic data or your IP address).
eoxox.com determines the purposes and means for the processing your personal data, including security measures, as eoxox.com controls users’ personal data.
2. Who Processes Your Personal Data
eoxox.com controls the use of users’ personal data; eoxox.com autonomously determines the purposes and means of use, including security measures, for the protection of personal data.
For organizational and operational purposes only, we have appointed certain entities that will also process personal data belonging to eoxox.com’s users, such purposes which are strictly connected to the performance of services on eoxox.com, including the sale of products.
The above-mentioned processors have been chosen by eoxox.com because of their experience in processing personal data and they provide sufficient guarantees in respect of compliance with data-processing law (including the technical security measures governing the processing to be carried out). In processing the personal data of eoxox.com’s users, the processors shall act only on instructions from eoxox.com. We regularly ensure that our processors comply with our instructions and that they provide sufficient guarantees on their full compliance with the provisions on personal data processing.
The processors of your personal data are:
* Shipping company, for purposes relevant to shipping, delivering and returning products purchased on eoxox.com;
* Siteground for purposes relevant to the housing of eoxox.com servers;
Write to [email protected] in order to receive an up-to-date list of data processors.
3. How Do We Use Personal Data and for What Purposes
Your personal data is collected and processed by eoxox.com for purposes which are strictly connected to the use of the web site, its services and to the purchase of products on the web site. However, your personal data may also be used for other processing operations within the limits of such purposes.
In particular, your personal data shall be processed for the following purposes:
* when you register with our website we collect your personal data (for example, your personal details, user ID and password, e-mail address, gender, telephone number) through the relevant registration form (eoxox.com) and we process the data in order to provide you with your requested services in reserved access areas of eoxox.com and in order to send you our NEWSLETTER, when specifically requested;
* when you require Customer Care services, we collect and process your personal data (for example, your user ID and password) for purposes strictly necessary to provide you with customer care services relevant to eoxox.com services and to assist in the purchasing of products on eoxox.com;
* when you are executing purchasing procedures for products sold on eoxox.com, we collect and process your personal data (such as, for example, personal details, e-mail address, address, telephone number) on your order form only for the purpose of selling the products ordered by you;
* when you require technical assistance, we collect your personal data in order to provide you with information on net-surfing, Internet browsing or viewing and downloading web pages;
Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, when, for example, the processing of your personal data is required in order to prevent fraud against eoxox.com. Your personal data shall be stored in a way which allows eoxox.com to identify you for the period that is strictly necessary for the purposes for which the data was collected and subsequently processed and, in any case, in accordance with applicable law.
Please report any modification or amendment of your personal data to [email protected] in order to ensure that your personal data is always accurate and kept up-to-date and however adequate and not exceeding the purposes for which your personal data was collected and/or processed.
Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.
Your personal data may only be disclosed to third parties when it is necessary in order to process an order. For example, your personal data is disclosed to PAYPAL for the performance of electronic distance payment services, through credit/debit card, when you purchase a product on eoxox.com. Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event, eoxox.com needs to prevent fraud on eoxox.com (anti-fraud services). Data processors will also have access to your personal data, as stated in paragraph 2, for the specific purposes stated in the same paragraph. In all the above circumstances, your consent for data processing is not required.
We wish to inform you that eoxox.com shall process its users’ personal data for purposes that are strictly connected to the supply of services on eoxox.com, execution of contracts related to the sale and purchase of products on eoxox.com and, after receiving your consent, in order to send to you information on new commercial initiatives which are strictly connected to the web site’s activities and services.
eoxox.com shall process your personal data for direct marketing purposes, also by e-mail, only after receiving your consent.
eoxox.com may have access to third parties’ personal data which was directly disclosed by its users to eoxox.com, for example when a user bought a product to be sent to a friend, when the user pays the purchase price of a product is different from the recipient of such product, or when a user wishes to recommend to a friend a service of eoxox.com or the sale of a particular product.
4. What Happens if You Do Not Disclose Your Personal Data to eoxox.com
Your personal data supplied to eoxox.com (in particular, your personal details, your e-mail address, your address, your telephone number), are necessary for the processing of your order for the purchase of products on linenkids.com, to supply other services provided on the web site upon your request, or when your personal data needed to carry out obligations arising out of applicable laws or regulations.
The refusal to provide eoxox.com with some of your personal data necessary for performing the above purposes, may consequently prevent eoxox.com from processing your order for the purchase of products sold on linenkids.com or from supplying other services provided on eoxox.com, as for example Customer Care services, to send the NEWSLETTER, to recommend a product to a friend or to carry out the obligations arising out of laws and other regulations. Failing to provide data may imply, in some cases, a legitimate and justified reason for eoxox.com’s refusal to process your order for the purchase of products sold on eoxox.com or to provide services on eoxox.com.
Disclosure of further personal data to eoxox.com, other than that required in order to fulfill legal or contractual obligations, or in order to provide the services required, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on eoxox.com (as for example, in the event that we ask you the name of your favorite designer).
In some circumstances and if required, from time to time, we will duly inform you if personal data you are disclosing to eoxox.com is compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate font (*), the information that is compulsory or data which is needed required in order to provide the required services on eoxox.com and for the purchase of products on eoxox.com. Failing to disclose optional personal data will not imply any obligation or disadvantage to our users.
5. To Whom Your Personal Data Will Be Disclosed
Personal data will be disclosed to third party companies which provide, on behalf of eoxox.com, specific services as Data Processors or to other recipients of personal data collected by eoxox.com, which autonomously process your personal data only for the performance of a contract for the purchase of products on eoxox.com (such as, for example, PAYPAL, GLOBALTUS) and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.
Personal data will not be disclosed to third parties or disseminated or transferred, without informing our users of such disclosure/dissemination/transfer and without their consent, when required by law.
6. How Do We Collect Your Data on eoxox.com
When you are using eoxox.com, some personal data might be collected automatically (through the so-called “cookies”), for example, when we automatically collect users’ IP addresses and other information regarding the users’ data traffic or the users’ preferences in the choice of services provided on this web site and of the products purchased through the provided services.
This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on eoxox.com for the needs and preferences of the web site’s users.
In other circumstances, eoxox.com directly collects personal data and information from its users when they register on-line with eoxox.com or when they send purchase orders of products sold on the web site in order to finalize e-commerce transactions.
eoxox.com reserves the right to eliminate all eoxox.com accounts and their relevant information in the case of content that is illicit or damaging to eoxox.com’s image and/or of their products or third parties; data that promotes illegal or defamatory activities; pornographic content; content that induces violence or promotes racial, sexual, or religious discrimination.
Finally, we collect personal data of third parties interested in starting business relationships with eoxox.com only for such purposes.
7. Security Measures
Nevertheless, eoxox.com cannot guarantee that the security measures adopted for the protection of the web site and for data and information transmission on linenkids.com will prevent or exclude any risk of unauthorized access or of loss of data. It is advisable that your computer is provided with software devices for the protection of network data transmission/receipt (such as updated antivirus systems), and that your Internet services provider has taken appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
eoxox.com uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard disk of an Internet user; it does not contain intelligible information but it allows linking between an Internet user to his/her personal information provided by the user on eoxox.com. Cookies are disseminated by our servers and no one may gain access to the information contained therein. Only eoxox.com processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and its web site for the needs and preferences of its users.
We have provided cookies in connection to functions such as browsing the catalog, purchasing products on-line and supplying “eoxox.com” services.
As you know, each Internet browser allows the deletion of cookies after each session. Your Internet browser contains instructions on how to carry out these procedures of deletion. Please access the information on your Internet browser if you wish to delete cookies.
eoxox.com processes your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications which do not fall within the services provided by eoxox.com , also via e-mail, upon the user’s request (such as, for example, the transmission of the NEWSLETTER).
Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.
We wish to inform you that the law provides that your consent is not necessary and that eoxox.com may process your personal data without your consent when such processing is necessary for compliance with a legal obligation to which eoxox.com is subject; or such processing is necessary for processing an order with its users (such as, for example, if you purchased products on eoxox.com or if you asked to use specific services through our web site).
In any case, we wish to inform you that eoxox.com ensures its users that, even when prior consent is not necessary, users may exercise, at any time, their right not to receive future communications connected to particular services upon request, such as for example the eoxox.com NEWSLETTER.
10. Your Right to Access Personal Data
You are entitled to obtain, at any time, confirmation from eoxox.com as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the Data undergoing processing.
11. Links to Other Web Sites
eoxox.com contains links to other web sites which may have no connection with eoxox.com.
eoxox.com provides links to other web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When eoxox.com provides links to other web sites, eoxox.com does not recommend the use of these web sites and does not provide any guarantees to their web content or to the services and products supplied and sold by these web sites to Internet users.
If you wish to receive further information on how eoxox.com processes your personal data, please send an e-mail to the following e-mail address [email protected]
13. Governing Law